Sofia Airport Shuttle FAQs

What are your hours of operation?
We operate 24 hours a day, 7 days a week, 365 days a year - including holidays. 

Are your prices per person or per vehicle.
Per vehicle.

Do you rent holiday apartments in Sofia.                                                                                                                                                                                                                                            Yes, from 30-80 euros per apartment, up to 4-5 persons. Click here

Are your shuttles non-smoking? Air conditioned?
All of our cars are air-conditioned and  we have non-smoking and smoking cars.

How do I make a reservation?
Send e-mail: bgkrasibg@yahoo.com, Call, or send SMS(text) to Krasimir Brankov on +359888510675, Go to our order form

When do I make a reservation?
As soon as you have your flight information.

Can I pay by credit card?
No, we only accept cash! You may pay in USD, GBP or EUR. Have a look at the website for the amount.

I really have to pay by credit card!
Ok, Click here

When do I pay?
Please pay half the agreed fare upon arrival at your destination, the remainder at the airport when we drop you off.

What currency do you prefer?
We prefer Bulgarian leva (because we don't lose money changing it) but we will accept Sterling, Euros and U.S. Dollars.

Where can I change money?
The best way would be to change enough money is until you can get to a bank in Sofia, as they have the best rates. There are also plenty of ATM's/cashpoints in Sofia and they actually are a very good way to change money.

What happens if my flight is delayed?
We track your flight on the Internet and by WAP, so we are aware if you will be arriving late. Whether you are 1 hour late or 6 hours late, we will have a driver for you at the airport.

Is there is an additional charge if my flight is late?
No, unlike some companies we do not charge waiting time. Of course if your flight gets in at 0300 feel free to give your driver a BIG tip!

How do I find my driver?
When you confirm your reservation you will see your name at the airport.. 

When will you pick us up on departure day?
As a general rule we pick you up 2.0 hours before your flight departure time. We will. however, pick you up at any time you decide!

Can I have a receipt?
Of course, just ask the driver.

How long is the journey to the city?
Generally 30 minutes to the city center, during rush hour and when the road conditions are poor, these times can vary.

I have lots of luggage, a mountain bike, a board bag and my pet snake- will there be room?
Our luggage policy is four (4) average sized pieces per person as per airline specifications, If you are bringing a mountain bike or a lot of luggage please let us know.

What do I do if someone at the airport proposes to take me into the city?
You should be aware that there are drivers who operate at the airports without authorization or proper insurance, and they may charge you more than you arranged with us when you arrive at your destination.

Should I tip the driver? How much?
Yes, Loads! Of course it is up to you whether you want to tip the driver or not. If you are happy with the service he or she gave you, it is customary to tip between 10-15%.

Do you offer tour programs?
Yes, click here . We are able to provide basic tours, let us know what you are interested in and we will see what we can do!

Do you offer other transportation besides going to and from Sofia Airport.?
We will go anywhere you would like, e-mail us for a quote.

What languages do you speak?
English, German, Russian, Serbian, Macedonian and Greek.

If you don't find your answer please do not hesitate to contact us here.

bgkrasibg@yahoo.com    Call, or send SMS(text) to Krasimir Brankov on +359 888 510 675     ICQ  262-872-902